Request for Care – Initial Questionnaire

We take our responsibilities to the elders entrusted us as well as their relatives extremely seriously. That is why we have a comprehensive on-boarding process for the various services that we provide.

Below is a summary of the process:

1. The process kicks off with the completion by the elder or their relative of this initial questionnaire.
2. After we review the completed questionnaire, we provide an approximate costing of the care required by the elder.
3. A commitment fee equivalent to the cost of one month’s care is paid by the elder or their relatives.
4. Once the commitment fee payment is confirmed received, a full medical examination with relevant tests (paid for by elder or their relatives) is arranged.
5. We then have detailed phone discussions with the elder and/or their relative and book a date / time for the full care assessment. This can take place either in the elder’s own home (for home care service provision) or in our Luxury Living facility (for residential care provision).
6. Following the full assessment, full cost implications are discussed and payment arrangements agreed.
7. Following receipt of the results of the medicals, provision of the selected service commences after any emerging information from the medicals has been discussed with the elder and their relative(s).

Service Level Items & Pricing

Our Luxury Senior Living (residential care) services include:

1. Superb single-occupier room
2. 3 x quality healthy meals and multiple fruits, snacks and beverages every day
3. Caregiver services 24/7
4. Personal grooming
5. Regular skin care
6. Domestic services
7. Housekeeping services
8. 24/7 electricity
9. Toiletries
10. Monthly doctor’s assessment
11. Daily fun and games
12. Weekly entertainer’s visit
13. Local outings within neighbourhood
14. Special secure video link.

Indicative costs

There are four service levels, with different costs. To give families a baseline for planning, the costs start at ₦335,000 per month for Needs Level 1 in the lowest cost room type, including meals, fruits, snacks and beverages. All fees are paid 6-monthly or annually in advance but quarterly (3-monthly) can also be agreed.

After you submit the form on this page, we will send you the comprehensive residential services pricing information which provides further details.

Important Notes:

• The actual amount payable for care by (or on behalf of) an elder will vary, depending on
  • Their assessed needs and the resulting Person-Centred Comprehensive Care Plan.
  • The specifications of the accommodation that they choose.
  • To get the maximum possible discount, payment of agreed amount may be made for 1 year in advance before commencement of service. There is a lower discount for six-monthly payments.
• Items paid for separately are listed in the comprehensive price matrix.

Questionnaire

Please complete all sections.